Millions of passengers go through airports every day. Each has different needs and expectations, which the Airport should address.

In the target VIP (Very Important Person) or CIP (commercial important person ) , segments there is a need to provide access to reserved areas, featuring additional exclusive services. VIP/CIP passengers, can therefore, wait for their flights in a different place from those used by other passengers.

Airport VIP Lounges should offer services aimed at improving the pre-boarding experience, and that combine the facilities needed for relaxation with a wide range of services such as food and

beverages, free access to wireless Internet, portable-device charging, assortment of reading materials, showers, various entertainment options, etc.

Value proposition for the airport:

- An income-generating commercial space that provides greater revenues than an airline company lounge, and does so with a high customer- satisfaction ratings .

- Capacity to generate sustainable additional income from supplementary activities

- Add to the airport’s image of exclusive services and prestige.